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Laundries / Dry cleaners

To separate deliveries by region, to have control of services and deadlines and a well structured customer base are some of the requirements that a software for laundry needs to meet - whether it's the store itself, franchise or network. Linx understands these needs and offers a system for full management control.

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Get to know this solution benefits

  • Control and management of orders in each unit

  • Sharing of best practices

  • Productivity gains

  • Unit data access from anywhere

  • Unified customer database to the network

Integrated solutions for every type of business

See how Linx optimizes every process of your company:

Customer service

  • Customer relationship management.

  • Pickup and delivery control.

  • Opening of simultaneous calls.

  • Generates ticket and labels to pieces.

  • Estimates delivery date and time based on hired services and average time of execution.

  • Control of receipts (unit counter).

  • Management of delivery capacity per hour.

  • Internal activity record, with detailed tracking of the process.

  • Integration with bar code readers (wired and wireless).

  • Allows to split the service in more than one ticket if the customer delivers pieces of different natures.

  • Issuance of budgets.

  • NFS-e (Electronic Invoice).

  • Integration with EFT (Electronic Funds Transfer).

Stock

  • Inventory movement (entry and exit log).

  • Inventory: counts the pieces in the store.

Collection

  • Tracking of collection points integrated into the unit.

Delivery

  • Issues proof of pickup and delivery.

  • Performs control of receipts.

  • Controls the reception, screening and finalization of the collection in the unit.

  • Controls the commissioning of collectors and couriers.

Management

  • Loyalty program integrated into the network.

  • Performance indicators panel of the network.

  • Marketing Panel: development of custom research and analysis of customer profile.

  • Royalty tracking per franchise.

  • Definition of services and prices on the chain.

  • Directory of promotional campaigns.

  • Financial control: accounts payable and receivable.

  • Automatic conciliation of releases.

  • Operational reports: sales, customers, best-selling services, ABC curve, cash flow, commissioning, delivery of pieces, among others.

  • Dashboard with alerts of late pieces (delivery), undelivered pieces and paid pieces, how long the piece has been at the store.

  • Automated budget planning and management.

  • Control and management of data and tax obligations, with dates and schedule alerts.

  • Management of critical business processes (BPM - Business Process Management).

Franchises

  • Directory of promotional campaigns.

  • Definition of services and prices on the chain.

  • Loyalty program integrated into the network.

  • Marketing Panel: development of custom research and analysis of customer profile.

  • Performance indicators panel of the network.

Customers

Retailers from all over Brazil use Linx solutions for managing their business:

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